25 Sep

Store Manager Jobs Vacancy in Vodafone

Position
Store Manager
Company
Vodafone
Location
Opening
25 Sep, 2018 30+ days ago

Vodafone urgently required following position for Store Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Store Manager Jobs Vacancy in Vodafone Jobs Details:

  • Sales
  • Responsible for the achievement of all sales assigned targets.
  • Provide support in order to achieve targets.
  • Responsible for the development and maintenance of stores customers database.
  • Responsible for the enhancement of the qualitative and quantitative sales performance.
  • Increase the sales transactions ratio as well as closure rate YOY.
  • Increase the YOY revenues in addition to margins.

  • Customer Care
  • Responsible of the proper utilization of Value Based Proposition.
  • Responsible for the delivery of World Class Customer Experience.
  • Responsible for the customer retention policies.
  • Responsible for teams business awareness.
  • Responsible for the proper handling of escalated customer complaints.
  • Responsible for the teams attendance of all knowledge trainings.
  • Responsible for the teams consistent friendliness with all customers.
  • Responsible for taking action according to customers comments.
  • Responsible to improve the stores telephonic interview, NPS, SL & IVR results.

  • Cash
  • Responsible for all cash operations issues (security, accuracy, P&P, efficiency, audits) .

  • People
  • Responsible for achieving the companys benchmark in Vodafones Employee Surveys.
  • Team building activities.
  • Responsible for the stores management succession plan.
  • Ensure that VF culture is properly communicated & put into action. .
  • Ensure all feedback and evaluation sessions are monthly conducted.
  • Assign tasks to direct reports.
  • Follow-up on development plans progress.
  • Lead, manage and motivate staff members to achieve the channels objectives.
  • Communicate Vodafone vision and values.
  • Build a team of retailers that can deal with different customers segments.
  • Encourage competition for retail recognition scheme among the team.
  • Conduct all feedback and evaluation sessions for direct reports.
  • Conducts skip level meetings.
  • Proper handling of all staffs issues.
  • Create and maintain healthy environment at all times.

  • Operation
  • Full accountability of the stores P&L.
  • Responsible for the stores approved headcount.
  • Responsible for the proper applications accesses to all team members.
  • Responsible for operational and administrative management of the store.
  • Responsible for stores security, stock level and cash handling practices.
  • Responsible for the full implementation of companys P&P at all times.
  • Analyse daily business performance within the store and conduct store management meetings for weekly review.
  • Responsible for stores compliance to merchandizing and POS guidelines.
  • Responsible for improving the store visit report result.
  • Upgrade store band from B to A.


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