Crowne Plaza Dubai urgently required following position for Reservation Agent. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Reservation Agent Jobs Vacancy in Crowne Plaza Dubai Jobs Details:
Do you see yourself as a Reservation Agent – Arabic Speaker?
What's your passion? Whether you're into scuba diving, golf or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like you to join our friendly and professional team - people that help us create great hotels guests love.
The Crowne Plaza Dubai is an upscale hotel brand located along the business area of Sheikh Zayed Road with over 568 rooms, 13 international restaurants and bars, and has one of the largest meeting, conference and banqueting facilities in the UAE.
We are looking for reassuring, social, goal-oriented, dynamic, confident people to join around 700 colleagues who are committed to maintaining the highest standards of quality and service which define our company. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
We have an exciting opportunity for you to join our team as Reservation Agent – Arabic Speaker
. You will complete all reservations in a timely fashion whilst providing a high standard of customer service to all callers. You will negotiate with caller on an alternative rate if rate resistance is shown and cross-refer to alternate property if requested hotel is full. You have to ensure that all sales principals are used for every call handled. You will also work to exceed set individual targets for every call handled and deal with any difficult callers with a calm and professional approach. You will communicate with the Team Manager as necessary on any reservation issues that need attention or assistance.
You should have at least two years relevant experience in a similar role in hotels/hospitality industry. You will bring with you strong interpersonal skills and excellent command of written and spoken Arabic and English is required. Arabic speaker strongly preferred. You will need to be flexible with working hours and having knowledge of OPERA & HOLIDEX system is preferred.
In return we'll give you a competitive tax-free financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people.
You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making Crowne Plaza Dubai a great place to work. Most importantly, we’ll give you Room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at careers.ihg.com
We are an equal opportunities employer.