01 May

Customer Service Associate Jobs Vacancy in Aishame Com Dubai

Position
Customer Service Associate
Company
Aishame Com
Location
Dubai DU
Opening
01 May, 2018 24 days ago

Aishame Com Dubai urgently required following position for Customer Service Associate. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Associate Jobs Vacancy in Aishame Com Dubai Jobs Details:

We are looking for experienced and talented Customer Service Associate for our firm , location Dubai.

Job Responsibilities:

  • Take incoming phone calls within agreed performance and quality standards
  • Demonstrate high levels of customer focus
  • Ensure calls are resolved to the satisfaction of the customer and the company.
  • Remain highly motivated and focused towards achieving set individual, department and company performance goals
  • Always interact in a friendly and professional manner – making sure all aspects of the request are fully addressed and provide relevant additional information as appropriate
  • Explain relevant products and procedures clearly and simply whilst promoting the brand values
  • Recognizing ‘key signals’ from customers or enquirers so as to proactively promote products and services
Job Skills :
  • A minimum of 1 years’ experience within a corporate phone-based environment
  • Customer Service experience within the financial services e.g. Retail Banking, Insurance, Investments
  • A-Levels or equivalent
  • Ability to communicate clearly and articulately
  • Comfortable in working in a structured environment
  • Ability to work well under pressure and to take initiative to escalate issues as appropriate
  • Confident and enthusiastic telephone manner


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